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Customer Journey Map

  • Lerna Arias - Marketing
  • Jan 27, 2023
  • 1 min read

Das, A.


How to Create a Customer Journey Map

By Atanu Das

"A customer journey map represents a customer’s complete experience when going through and interacting with a business. The map functions as a road map for comprehending the requirements, desires, and problems of a client" (Das, 2023). onon

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